Frequently Asked Questions
What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.
How do I track my order?
We will email your tracking information as soon as your order has shipped. Usually, you will receive the tracking number 1 -2 days after we have shipped your order.
how long will it take to ship to me?
Expect delivery in 5-9 business days after processing your order.
Can you help with a defective product?
We apologize if you received a damaged item. Please send a photo of the damaged product to(mail) with your order number and we would be happy to help you with a resolution.
Please note that any damaged item outside of a 30 days return window cannot be returned or refunded.
How do I request an exchange or a return?
You can simply email our customer care team at (mail) and inform us of your order number and your exchange/return request.
How do I change or cancel an order?
You may change or cancel your order with our Customer Support Team before the order is processed.
If you miss this grace period, no worries! We are committing to ensuring that you find your perfect fit and offer hassle-free returns and exchanges. If you want to change your order, we recommend placing a new order to ensure that you receive it as soon as possible.
can I return it if I don't like it?
We believe in the effectiveness of our work and the quality of our products. Therefore we offer all our customers 100% satisfaction guarantee. If for whatever reason you decide that you are not satisfied with the product or the quality after 30 days from receiving it.